I've had about 6 customers call and cancel this year, especially with ferterlizer but also mowing because their yard dosen't good. They say i did a great job mowing, but it dosent' look healthy. WELL NO ****, we had the worst drought in 150 years!!!! DUH!!!!!!!! How do you make these people believe you are a professional? Do you send them cupons? Same deal with landscapes, plants die, they say you didn't install them right. NO rain, and you don't hardly ever water....what the h@!! do you think will happen. Can anyone stop my renting and raving.