I was looking at the responses concerning who pays best or worse and wondering how you folks usually handle the slower bunch. I don't write letters, or make annoying phone calls, I just don't mow. When they call, I tell them I haven't received their payment and the computer dropped them from my list and as soon as they take care of their payment, I'll come mow. I don't like ethnic comments about Arabs, but I've worked for two couples who were Indian paid slowly. (all 4 of these folks were physicians driving Mercedes) The first couple stiffed me on a 3 month bill. I did start the process of taking them to court, $700 is $700! When they were served warrants, they called me to come pick up a check. I'm really curious to see what can be done when I get stiffed. Late charges? The few times I've added them, the clients ignored them.