LoneStarLawn
LawnSite Bronze Member
- Location
- San Antonio, TX
I have a customer that has a very little yard that we do for $20 each cut (10 for the front and 10 for the back) The back can only be cut when he is home since the only access is through the garage ..its a garden home. Anyways, the customer is paying his bill a month behind (30 - day delinquent). My partner ignores his messages lately because he has been so behind. Should we:
A: Keep the customer as a a prepaying customer.
B: Drop the account all together.
C: Return his call after the third message (Since he's late paying we should be late calling)
D: Or forget the whole thing and accept that he is going to pay late.
Thanks in advance
A: Keep the customer as a a prepaying customer.
B: Drop the account all together.
C: Return his call after the third message (Since he's late paying we should be late calling)
D: Or forget the whole thing and accept that he is going to pay late.
Thanks in advance