I was thinking about franchises last night. My wife works for A&W and was a manager formWendys before that. More often than not the franchise works for an owner who is NOT there. It's not a mom and pop operation and wouldnt work in that scenario. They are set up for you to drop in your set up fee and have an instant business. The less involved you are, the better they work for you. The A & W my wife works for work like a 5 year old child with a broken back. But no body cares, people come and buy burgers and ice cream, no ones ever happy (workers and customer alike) and everyone goes back. It's not a good buiness, it's just a running one. I suppose that would hold true for lawn franchises as well. AS long as YOU arent DOING the work, why does it matter HOW it gets done,WHAT lawn mowers are being used or WHO your customers are? These things are designed for business owners,not business operators, and less you know about (and care) about mowers, and customer service and landscaping at all? the better.