This is somewhat weird but I have a similar situation with previous company not showing up or doing a good job when they did. I am dealing with 2 acres (flat easy to maneuver) and the property has roughly 45 mature Oak trees (lot of leaves). I asked the customer Im curious, what exactly were you paying them? The response was $525. With out missing a beat I said quite honestly Mrs. Shelby, I think that probably was the root of the problem with them because I could not do the job you EXPECT and NEED for a penny less than $800 and of course I will remove and dispose of all the bags from your property.
S-W-I-N-G she said, lets do it. Then she said when, I said well, , , , , schedule is really tight right now, , , , , if I could get you to pay me half now, I could re-arrange my schedule and be here day after tomorrow
.she went and got her checkbook.
Sometimes its what you say, sometimes not what you say but more times than none when you say what you need to say!
-=KC=-