Learning to say "NO"

Discussion in 'Lawn Mowing' started by MDLawnman, Oct 14, 2006.

  1. MDLawnman

    MDLawnman LawnSite Member
    Messages: 229

    I have this problem saying no to people. I - like so many people on this site, like to work and to be completely honest like to make as much money as I can during the mowing season. However I have reached a point where I either have to start saying "no" to new accounts or start hiring employees. I have absolutely no desire to hire employees, but that is another discussion.
    Recent fall weather has put me a little bit behind with my regular weekly mowing and other accounts.

    I'm at a job site puting my equipment away to go to the next job when I'm approached by an elderly woman. She asks me if I can mow her yard for her. Her mower is broken and she hasn't been able to get it fixed - you know the story. As I said I'm running behind. I have regular customers who have been paying me steadily all season. They expect me to do my job. So I explain to her that I'd like to help her out but I just don't have the time. Well she starts to get angry and she even raises her voice. I apologize repeatedly but it's not fair to my customers to abandon them for a one time cut.

    This does not satisfy this woman and she begins to insult me, my family, my heritage and my upbringing. She's wagging her finger in my face and tapping me on the chest. I can feel my face turning red but I keep my composure. When she's finally finished chewing me out I looked her right in the eye and said, "Look Mom, I told you I'm busy. Get Dad to do it."

    Had you going didn't I? :)
  2. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    Yep and I was revin up to give you heck about it too!
    My pleasure at that was ripped away from me!
  3. Liquidfast

    Liquidfast LawnSite Senior Member
    from Ontario
    Messages: 739

    That would have been funny but thats pretty much what my mom does to me every week. After I take all of her pension checks for gambling addictions, theres not much left over for her lawn care and I sure as heck aint doin it.
  4. Tadams

    Tadams LawnSite Senior Member
    Messages: 787

    Had me goin on that one! I was already thinking what I would have done.
  5. traman

    traman LawnSite Senior Member
    Messages: 712

    how many beers did you just drink:drinkup: :drinkup: thats funny you should save this for next april 1st. you didnt have to use much bait to get me hooked :laugh: :laugh: :laugh:
  6. WildWest

    WildWest LawnSite Senior Member
    Messages: 384

    Tell her... I'll add you to my list mom.... and I accept prepayment, ESPECIALLY from family!
  7. ed2hess

    ed2hess LawnSite Fanatic
    Messages: 14,574

    Ask them to prepay in cash and tell them you will get it later in day.
  8. MowerMoney

    MowerMoney LawnSite Senior Member
    Messages: 281

    And here I was feeling sorry for that poor little old lady.................................................maybe I still do :nono: :laugh: :laugh:

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Messages: 1,568

    Lol, Man You Have To Much Time On Your Hands On A Saturday Nite.
  10. prostriper

    prostriper LawnSite Senior Member
    Messages: 336

    That ain't right

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