local scag dealer

Discussion in 'Lawn Mowing' started by D&R, May 17, 2005.

  1. D&R

    D&R LawnSite Member
    from Indiana
    Messages: 63

    So I am bored and I am checking out the Scag web site last weekend. I come across the new Z Cat 36" Z. I currently have a Scag 36" Hydro Walk Behind that we do our small yards with that have gates. This mower looks great and of course it is built like a brick pooy house. So, I head down to the local Scag dealer and ask to see this little gem. As we walk out to the showroom he is talking it up....it's got this and it's got that.....blah, blah, blah. I check it out and I am impressed. I am thinking to my self......no more sore feet, sore hands, no more velky :angel: I am going to be in heaven. I ask the salesman, who just happens to be the owner, what his demo policy is? He tells me "well, we know it is going to cut good cause it's a Scag." "I'll let you take it out and drive it on the pavement, but I don't want to get any grass on it." What!, I blurt out. You mean I can't turn the blades on and mow with it? "Nope, you would be surprised at the fact that most people won't buy a dirty mower." I told him that it has a hour meter on it and it can be washed. "Nope, I just don't think I want to get it dirty" he say's. I proceed to tell him that I would not purchase it unless I could mow with it. "Sorry" was his only reply. Good thing for me I don't have to buy my parts from him.......

    I just wanted to vent a little.
  2. bwallen149

    bwallen149 LawnSite Member
    Messages: 50

    Hey D&R, Were are you in IN. We have a fantastic Scag dealer just east of Bloomington. He does not stock that many units, but if he has it you can demo it and through nine, yes nine waranty repairs in the last two years hes only had my mower overnight once, and that was for a hydro pump replacement. Every othe repair had been made on the spot or atleast that day. That being said nine waranty repairs in the first two hundred hour is a bit much. Just need him to start selling some other brands. Let me know if you want his name....
  3. jgtxusa

    jgtxusa LawnSite Member
    Messages: 123

    My scag dealer only lets us demo the units set aside for demo. If he does not have the model you are looking at in a demo, he says tough luck. He is the absolute best on work after you buy from him though. He has to get to know you a little bit, and then he will take a bullet for you. He is the #1 echo and like #2 scag dealer in the dfw area, so he does not really have to have my business, but has always been good to me.
  4. beransfixitinc

    beransfixitinc LawnSite Senior Member
    Messages: 592

    Would you pay close to full price for it if you came in and it was very evident that it had been cutting before? Yeah, you can wash the grass off, but little rocks can still chip.
  5. kc2006

    kc2006 LawnSite Silver Member
    Messages: 2,443

    I will not buy from a dealer that doesn't demo mowers out. If he can't afford to demo them out he clearly isn't doing a good enough business. All the top quality dealers around here will let you take a mower out for 1 or 2 days to demo. I was very close to buying a lesco mower last year but I couldn't demo it so i walked away.

    We'll see how the Hustler dealer treats me when he gets a demo in of the rear discharge mower, so far hustler is looking like the winner in my book, if the dealer is quality too then I'll be buying one. Everything has to fit the dealer, the mower, the dealer policies. I'd rather work with a "down home" type dealer rather then the type that are there 9-5 period and don't know their customers by name.
  6. beransfixitinc

    beransfixitinc LawnSite Senior Member
    Messages: 592

    Well hey, now you are stating something different. If it is a demo machine, used for demo purposes by the area rep, and left at that dealer for a while, then yeah, take it out.

    Brand new mowers with no hours are not demo machines..

    Sometimes I wish the shoe could be on the other foot with you guys..
  7. PLM-1

    PLM-1 LawnSite Bronze Member
    Messages: 1,640

    It's like looking to buy a convertible and the dealer won't let you put the top down but says "the top goes down". You want to experience it...not hear about it. Words don't mean ****. It's first-hand experience.

  8. beransfixitinc

    beransfixitinc LawnSite Senior Member
    Messages: 592

    So, if you are looking at buying a 4 wheel drive truck, do you go to the dealer and demand that they let you take it off road in the mud before you'll think about buying it? If you do.. take the video camera.. I always like to see video of people laughing at the person with the video camera.
  9. PLM-1

    PLM-1 LawnSite Bronze Member
    Messages: 1,640

    Now that's a little different. But you should be able to engage the 4wd.
  10. Oldtimer

    Oldtimer LawnSite Bronze Member
    Messages: 1,459


    I am sure a lot of these LCOs will mow a yard for free a few times to see if the customer likes their work.

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