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Discussion in 'Pesticide & Herbicide Application' started by GreenAsItGets, Jan 19, 2011.
Thanks guys for your input!
They may have adopted them back in Ohio but when they bought out The Lawn Company of Cape Cod, they quickly got rid of the Lawn Company's business plan and instituted their failure of a plan instead. What they changed it to, was a BILLING PLAN only. In other words, lawns per day and square footage no longer counted. Instead, you were expected to bill $1,150.00 per day with no excuses. Rain days? Forget about 'em! Applying fertilizer in torrential downpours? Definitely! Applying fertilizer when there's snow on the ground? Definitely, the snow comes at no extra charge!
Bonuses were paid out if you exceeded $1,050.00 per day and they were paid at the end of each week. Customer service went straight out the window and reps were paid on what they billed. Ghosting lawns became the norm for many reps and cancellations were coming in at record rates. To make matters worse, 95% of the original, longtime, Lawn Company employees left within 3 years, only to be replaced by people who didn't have any experience whatsoever. The yearly turnover rate was something like 200%. By the end of year number 3 after the buyout, Scotts closed our location as they had lost that many customers and it couldn't sustain itself any longer.
They ruined a very good company! While they certainly know how to make fertilizer and market themselves, they don't know anything about running a lawncare operation.
Impossible to really say what it should be based on your information. Efficiency will be great if your lawns are big and close together, will drop if they are small and farther apart. If big and close, 150K is easy to do in a morning if only spraying. If they are small and spread out, not so much. I would have a goal on each route based on the route itself.
Right, and that's why I posted that there will no be just one answer. The goals must be set accordingly and based on the amount of square footage per route, amount of lawns per route, total amount of money generated per route, closeness/tightness of the route, etc.... They should also be based on a 6 week work week (5 days per week x 6 weeks equals 30 working days). It's really not hard to figure out. Take each of the totals and divide by the number of working days during each 6 week period. This will give you baseline numbers. Once those are set, maybe the owner could go out and try to achieve those numbers. If they're not reachable, changes can be made. The goals must be able to be obtainable to be successful.
to get stops per hour:
take your avg sqft / 1000 X 1minute = avg spray time per lawn
add 5 minutes for knocking & flagging the lawn.
add 3 minutes to do paperwork
add ? minutes for avg time between stops
The total will give you a avg time per stop
from here you can figure your avg stops per hour.
Example average lawn of 5000sq ft / 1000 = 5.0
5.0 x 1 minute = 5 minutes to spray
5min. spray + 5min to knock + 3 min for invoice + 2min travel(tight route) = 15 min to do a lawn on avg meaning your tech should avg 4 stops per hour
If you know your avg $$ per lawn you can take that number x your stops per hour to get $$ per hour avg.
Keep in mind you will need to allow for travel to & from route also.