Lost another customer to.........

Discussion in 'Lawn Mowing' started by geogunn, Jan 8, 2005.

  1. geogunn

    geogunn LawnSite Gold Member
    from TN
    Messages: 3,010

    the grim reaper. I just found out. he was buried yesterday.

    he was 75, and seemed healthy enough but something caused a heart attack.

    the funny thing is over the years I never dealt with his wife or family, only him.

    he had sons and grandsons living right there in the house and even on both sides of him. but none of them would mow or trim this very steep bank in the front down to the road.

    he never failed to thank me for coming and working for him. not even once.

    GEO :(
  2. LawnMowerBoy48

    LawnMowerBoy48 LawnSite Member
    Messages: 136

    One of my customers a couple of years ago shot and killed himself. He was a very nice man, always a pleasure to talk to. He was continually getting sick and was in and out of the hospital and could not deal with it anymore. I was really sad when I heard of his passing, but I am glad that I was able to help him out with things he needed help with.
  3. rodfather

    rodfather LawnSite Fanatic
    Messages: 9,501

    I think we lose more older people in the wintertime than any other time of the year. Dunno if it's the cold, shoveling snow (when they shouldn't be), depressed about the holidays, etc.

    Sorry to hear of your loss GEO...he sounds like a nice gentleman.
  4. DennisF

    DennisF LawnSite Bronze Member
    from Florida
    Messages: 1,381

    Being in Florida I have a lot of retired customers and many of them are quite old. I had 3 pass on during this past mowing season. Most of them are great people and I really miss them when they go up yonder.
  5. Precision

    Precision LawnSite Silver Member
    Messages: 2,995

    Sorry to hear that Geo. I lost 2 this year in the same month. I had to work through both of the funerals too.
  6. hulan2

    hulan2 LawnSite Member
    Messages: 44

    I hear you pal. I lost one this year too. She was the BEST one of all the accounts. Always thanked me, gave me a $10 per cut raise even though I told her it was unnecessary, paid on time. It was nice to have her for the past 2 seasons. I wish more customers appreciated work like she did, makes it more enjoyable.
  7. Soupy

    Soupy LawnSite Gold Member
    Messages: 3,125

    Are you still going to service the lawn?

    A couple of years ago I lost my best customer. He was in his 50's and just finished settling for a couple of million for a back injury. He come down with a cold and didn't think anything about it and ended up dying from it. The sad thing was he didn't get to enjoy the money he received for his last few years of suffering in back pain. I still service the account, but i never see his wife. He used to come out every week and chat and give me a tip even though I billed him monthly.

    Other then that, my customers and I have been fortunate because I have only lost one other customer in 13 years.
  8. hulan2

    hulan2 LawnSite Member
    Messages: 44

    Soupy if you are asking me..no. She was a widow and I kept the place until they sold it. Her daughter said she would pass on my info at closing, but I never heard anything. I went by when the new owners moved in and of course some one else had beat me to it. I introduced myself and let him know I had been taking care of the place for the last 2 years. His daughter got her LCO to do it. Hopefully his quality is not as good as mine and he will give me a call this Spring.
  9. QualityLawnCare4u

    QualityLawnCare4u LawnSite Gold Member
    Messages: 3,758

    Geogun, I lost one the week after Thankgivings to lung cancer and she was one of my 6 year customers. I usually average at least loosing at least one a year to passing away. Hate to lose anyone that way.
  10. TurfGuyTX

    TurfGuyTX LawnSite Senior Member
    from DFW
    Messages: 648

    Geo, sorry to hear it. I've lost too many to the Grim Reaper to remember. It almost makes me not take on new elderly customers. I still have many though.

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