I lost good customer down the street from me. Not only a customer but a neighbor down the street. I took care of three rental properties plus their home for them. Always showed up on time and have mowed them on Friday's because that is what they wanted. (Looking good for the weekend) They never had one problem with me. They loved the quaility of work I did. I did this for 2 years. Then they wanted me to rebid them to include trimming all shrubs , weed control and mulch all properties once a year. No problem. They told me that they got a bunch of quotes and I bid the same as the other company but that the other company was going to mulch twice a year instead. I did not back down on my price nor was I going to mulch twice a year when their contract stated mulch once a year. Well to make a long story short they told me that they where going with the other company because they would mulching twice a year for the same price. The properties would need alot of mulch. It is hard to believe that they would let me go and not know the quality of work or how reliable the other lco is. They own to sucessful business and always travel the world. New motorcycles , new cars ect. But they lost me over one more mulch per year. I cant see doing it for free when they are not affarid to spend money else where. What do you guys think of this?