Well, this being our second full year, we have lost a few of our customers. I believe it is a good thing though, as we can focus on getting the best client base this way. We raised some of our prices on customers whose yards were either underpriced, or too far, or simply a pain for some other reason last year. They have simply moved on, and we are fine with that. We have learned that there are many customers out there, and by concentrating on keeping the drive time down, we'll profit more. So this year we lost 3 from last year, but picked up 3 which were all: 1) less drive time 2) pay more 3) take about the same time to service just something we are learning as we go, that losing a customer isn't the end of the world. and we do not intend to lose customers on account of bad service, rather we just price accordingly, and let them decide. looking to be a good year for us. thanks to everyone on this site who has helped along the way as we continue to grow!