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Mad About Tune-up Price/service

WHAT WOULD YOU DO??

  • ASK THEM FOR MONEY BACK

    Votes: 14 37.8%
  • HAVE THEM DO A REAL TUNE-UP

    Votes: 21 56.8%
  • SAY NOTHING

    Votes: 2 5.4%

  • Total voters
    37
  • Poll closed .

JJOHN22042

LawnSite Member
Location
MA
:angry:


JUST GOT MY 48" SCAG BACK ON SATURDAY FROM THE SHOP FOR A TUNE-UP. WELL TODAY IS SUNDAY AND I NOTICED THAT THE SAME PLUGS AND AIR FILTER ARE IN THE MACHINE. I CHECK MY SLIP I GET CHARGED FOR A TUNE-UP. THEY REPLACED THE PULL ROPE AND SPRING AND CLEANED FRONT WHEEL AND REPLACED PRE-AIR CLEANER.

THE PRICE I JUST PAID WAS $410.95

NOW DO I HAVE A RIGHT TO BE PISSED ABOUT THIS SERVICE PLEASE LET ME KNOW HOW YOU FEEL.
 

yardman1

LawnSite Senior Member
Location
hattiesburg, ms
What in the heck did they do for that price, That is why people need to learn to do that kind of stuff themselves and make sure it is done the correct way. IF you payed that much you should of looked it over before you left the dealer, or had the dealer show you what all he did. It kindof of sounds like it is your fault also.
 
OP
JJOHN22042

JJOHN22042

LawnSite Member
Location
MA
I came home Saturday and mower was in the yard. I was told on the slip I was charged for a Full tune-up which they charge $299.00. I would be ok with the charge if they did a Full tune-up I bought my mower from them and the first service they did was fine.
But I'am so pissed at myself/them for this.
 

CharlieBingo

LawnSite Senior Member
I'd be mad. Keep your cool and ask for a refund, or request it done correctly. In the future do it yourself especially simple things. This stuff can turn into a real circus and an expensive circus at that.
 
OP
JJOHN22042

JJOHN22042

LawnSite Member
Location
MA
Charlie I agree with you 100% about keeping cool. I just hate when you work so hard to make a buck. What happened to Honest Service
 

tiedeman

LawnSite Fanatic
Location
earth
Tell them that you will drop off the machine and once they change the oil, oil filter, air filter, fuel filter, and plugs they will get their money or you are going to turn them in.
 

1stclasslawns

LawnSite Senior Member
Location
Arkansas
Did they change the oils, see what other work they might have or not done.

But bottom line you got it in the back. If they didn't take care of it Id get a lawyer.

Jim
 
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