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Discussion in 'Network: North' started by jonesy5149, Feb 19, 2011.
Who long ago was thier bill dated for?
one was in august and one october
Well I would stop by in person and ask to talk with them( start with that)
If you go to lean you may get nothing from it. You sold them a service and it was not big money so it may cost you more than what they owe. Try to work it out person to person. 90+ days would be very close.. Did you have a contract with them? or a handshake?
Handshake... I know old school but my word is my word. I guess it is too much to ask for to expect people to be honest esp since one I have been servicing for 2 or 3 years then just one job that was "more then she thought" for her new busniess and no payment wtf
I would try talking to them.. But to lean or court would be a lose lose for you..
but wouldn't they be responsible for the extra court and or lawyer costs?
Not on a handshake
a personal visit may be worth the effort, be professional do not show you are upset be kind. do not talk about legal action or late fees, ask how we can work this out -- maybe suggest a payment plan before the new season starts up (even thou you may not want to retain them as a customer) kindness goes along way. do not talk about there personal situation as they may have lost hours at work or a family difficulty, and don't talk about politics, just be short and sweet and to the point, sometimes eating a little crow and being paid is worth it. go luck. DIG.
I was about to post, but DIG419 said it excellently! Kindness and understanding go a long ways. Maybe they have had terrible difficulty and family issues, we have no idea what could be going on. I would try calling first and leaving an understanding message on their machine and telling them that if you don't hear back they can expect you stopping by on "such and such" a day to follow up. This way they will be aware and not as apt to be offended by someone just showing up wanting money. Of course, you are in the right - but you want to approach the problem the wisest way. And maybe next year talk to your customers about signing agreements that say when the work will be done, when they will be billed, what the charges will be and how much they will be charged if they do not pay within a specific time range. Up front and open communication is huge. Good luck - I really do not think it would be worth taking to court.....IMHO. A small claims may be judged in your behalf but I highly doubt the fees would be charged to them. Also, in small towns there is always talk - if you deal with this correctly - they may actually leave with a good taste in their mouth for you. Let us know how you make out. Picture yourself in the same situation as they are, allow them to keep some dignity and you will be way ahead of the game.
Looking to hire 2-3 men this spring.... keep your eyes and ears open!!