I am having a few difficulty with recieving my manual from this company, and I don't want to print 300+ pages from the website. When I ordered the product on 12/20/03 the reciept said the manual was on back order, so I waited, then called again on 1/14/04, I was told it was to be mailed that day, there is still no manual. It is very hard to set up this program when you don't have directions, also I don't want to waste the little amount of valuable tech. support on something that should be included with this product. By the way my clip no.# is 9310. Can you please help with this?