I should have clarified that I haven't decided on brand of edger or trimmer yet...I'm intrigued with the idea of going with Maruyama...thus, my request for input/feedback.
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Nationwide Maruyama is fractional with regards to market share. All makes and models will have about an equal share of issues, both mechanical and service and parts availability. That said one must understand and choose what suits their current, future needs carefully. Any dealer worth his or her own salt wants your business and sometimes choices have to be made with other brands, if for no other reason than a secure parts availability system in place. Once upon a time there was a company that was called Green Machine. The equipment manufactured by this company was at the time leading technology in this industry, very durable.
The price was not inexpensive but the durability was long lasting with reasonable care and maintenance.
Seeming, at least here in the Southeast when this company seemed to be performing well, spare parts started to dry up and dealers were forced to switch to other product brands and models. Could this happen to companies with small market foot prints?, you bet!. Just be an informed consumer and make sure you have all the spare parts always available. Otherwise the Brand, models will really serve you poorly.
easy-lift guy

 

I'm a sucker for the old Japanese stuff from Shindaiwa, Marayuma, etc.

I use currently an old 8 pound robin as my everyday trimmer n a few shindaiwas that are like 9 pounds. I have a small engine mechanic as a best friend so it's fun for us to find the gems. Otherwise I'd prob just run the husky 323l and Stihl for heavy duty.
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I've been running Maruyama trimmers for 10 years now. There is a dealer 9 miles from me and he has no trouble getting parts for them if needed. He is also the local Gravely dealer. Seems like Maruyama's can usually be found at Gravely dealerships in this area, might be a Distributor alliance or something.

I've been very satisfied with my Maruyama trimmers and their reliability and you won't fins much if any better warranty than theirs-----5 year commercial warranty.

I also have a BL32 handheld blower for a couple of years now and just bought a Maruyama Backpack blower (BL85) a month oor so ago and haven't used it much but really like the smoothness of it and the viration dampeners/isolators built in to the frame work of blower to make it smoother.

 

Maruyama's dealer networks are slim to none, but that being said ( along with the assumption it's always at first going to be your fault or the gas you use as a issue when dealing with warranty stuff) just buy in due time spare parts for your Maruyama equipment. New carb, fuel hoses, coils, etc.

Japanese two cycle engines definitely IMHO outlast any American, German, Czechoslovakian, Russian, and of course Chinese made product.

That's one thing with Shindaiwa that bothered me and steered me away. A lot of them were made in China. Granted the engine was built in Japan, but the parts assembly was solely processed and built in China. To me if your going to be spending 300+ for a product you expect to make a living using and last more the 2 years hard commercial labor with then it best be built by either Japanese or USA or possibly the Germans. Japanese though tops them all in their pride in craftsmanship and longevity of parts quality.

 

Au vu des avis positif de la marque sur le net, J'ai acheté la mx27 pour compenser la perte de ma vieille fs85 qui etait géniale et bien je suis tres déçu. Sur le papier c'est la meme chose en poids et puissance à 0,5 près mais sur le terrain c'est pas du tout pareil. Et puis la qualité des plastiques, des poignées du bras et des attaches est bas de gamme. Je recommande pas. Le bruit du moteur me rappelle celui des moteurs de Solex pour ceux qui connaissent pas ca tourne comme une casserole. Après c'est que mon avis.

 

In English please. No habla whatever this language is.

 

It's French, ya' knuckle dragger. LOL

Given the positive reviews of the brand on the net, I bought the mx27 to compensate for the loss of my old fs85 which was great and well I am very disappointed. On paper it is the same thing in weight and power to within 0.5 but on the ground it is not at all the same. And then the quality of the plastics, the arm handles and the attachments is low-end. I do not recommend. The noise of the engine reminds me of the Solex engines for those who do not know it turns like a saucepan. After that it is only my opinion.

 

Translating it didn't help me understand it any better.

 

Is that MX27 Maruyama's residential/prosumer model?

I love my 2019 Maruyama BL30 trimmer. 30cc of power in a lightweight 11.5lb trimmer. Though engine-wise/NVH, it is not nearly as refined as my RedMax 260T.