Meeting ex customers

Discussion in 'Lawn Mowing' started by Sandgropher, Jul 12, 2007.

  1. Sandgropher

    Sandgropher LawnSite Senior Member
    Messages: 901

    When i see ex customers i act so happy to see them, if driving past i toot my horn ,wave and call out how are you going ?

    In shopping centres i have rushed up to them and asked about the family,lawn pets etc and generally treated them like a long lost brother .

    This makes them squirm and they wish Scotty could beam them up quick i am sure.

    Does anybody else do this or do i need proffessonal counselling ? ;)
  2. ojpent

    ojpent LawnSite Member
    Messages: 128

    I do the same thing, Its better when you see a customer that cancelled your service after a year just to find someone cheaper... The look on there faces is "PRICELESS".

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Messages: 1,568

    LOL, i do the same thing itz gives you a good laugh.
  4. Yard-Ape

    Yard-Ape LawnSite Member
    Messages: 15

    Same here, except I don't have to "act" like I'm happy to see them. I am usually "giddy" over the fact that I don't have to service them anymore.
  5. Sandgropher

    Sandgropher LawnSite Senior Member
    Messages: 901

    Its funny but they cant look you in the eye half the time as if they are guilty of something, i like watching them cringe, the problem is i have very few ex customers so i cant have much fun with them. :)

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