I'd like to get most of my customers on a 12 month payment plan. I've read some good success stories on here from guys who have implemented it. The customer benefits from slightly lower per month payments and I would benefit from the steady money throughout the winter. My main concern is that half way through the season, I'll have someone try and dump me for a low-baller. My residential lawn agreement is not that strong. I keep it that way on purpose as to not scare anyone. Even if I were to add all of the legal babble to make it stronger, I don't want to spend all of my time and money trying to sue people. I do good work and do what I can within reason to keep my customers happy, but that doesn't mean they won't be tempted by the low-baller. Anyone have these same concerns or had someone try and cancel on your?