the other day I came out from the backyard of one of my houses to see my 2 guys with my brand new 36" scag propped up on the catcher and the 2 of them staring under it totally perplexed. one of them was pulling clumps of grass out w/ a stick while the other stared like a deer in the headlights. my "foreman" sees me and trots over and says "the mower no working, no throwing grass right. its broken." I walk over and in 1/10th of a second turn to him and say " you put the blades on upside down, ******!!!" his face turned purple then pale white as he realized the stupidity of what he did. He has been in this country for 14 years and has been landscaping/cutting grass for all those years. I sharpened the blades and he mounted them upside f**king down!!!! the even more ridiculous part is that the other guy who works for me mowed an entire front lawn like that and the lawn looked like someone cut it with a pair of dull scissors. uneven and scalped everywhere. I immediately spoke to the customer and explained what happened and took total responsibility and they were happy I spoke to them, but for chrissakes, how stupid can it get!! anyone else ever do something so rookie like???