I just recently contacted exmark about a huge problem i had with a local dealer. and they have gone above and beyond helping me out with this. They were trying to set-up a demo for us to take out and really both of the gentlemen i talked to, Jim Lysle & Bruce Bailey. they have gone beyond my expectations on what would happen. they both have contacted me several times to try and work something out. just more than i couldve expected anyone to do. so ThankYou eXmark. just thought id share that with everybody.