Hey guys I just want to check with you and see what you think of these ideas for next season . 1. Signed Season Contracts-Only take on customers that will sign my season price maintenance contract (this way I know what I have to do on their property and I can have a very accurate budget for the year) also if there are any issues with payment this will hold up in court. 2. Require Credit Card Number-I am tired of getting checks late and all that crap and even not getting paid by some people this way I have their credit card on file and will bill it at the end of the month. I know most commercial accounts will still send checks but I will still ask/offer the cc option to them. 3. Paperless Office-This will be great I think! Email invoices. That will save a lot of time and money with stamps, envelopes, paper, ink, running to the post office, excreta. I will be purchasing some software that friend told me about where I scan in all papers and it stores them in and this will be good for invoices, receipts, and checks I do receive also for the contracts to have those stored on the computer too. 4. Additional Work-Requests will be sent via email and quotes will be returned via email. I am not sure how all this would hold up legally because its not a signed contract or anything so I am wondering do I need to do a signed contract or require prepayment before we perform the work. If I have their credit card on file I can just bill them and do the work immediately but if they pay via check then I will have to wait a week or so for the check to come in the snail mail. 5. One Timers-Generally for spring and fall clean ups (I hope to have enough work lined up to not have to do one timers but who knows thats how you grow!) But for the one time customers I am thinking I will require prepayment only. I have been screwed out of too much money this year from one timers I am done with that crap! So I think that I am going to require prepayment with check or credit card. Even getting them to sign a contract doesnt mean I am going to get paid so I think if they want my services I will only perform the work if I have received payment. I know I wrote a fair amount here but I think this is really important and I want to get my business more professional and less stressful for me next season and make things a lot easier for me as far as paperwork and all that stuff goes. I am aware I will scare off some potential customers with all this technical stuff and I will probably loose some customers as well but its worth it because those are the customers paying 30 days late and sometime not paying at all! Thanks for taking the time to read my post and Im looking forward to your input!