Ordered a belt for my mower from Sohars on 8-10-06. Got an email back from them that was confusing said order shipped expected ship date 8-16-06 which I assumed was the date I would get it. Well on the 16 "Yesteday" I emailed them about the order, was told expected ship date is the date they will ship " ok thats 6 days later". Today I checked status but it was still the same expected ship date 8-16-06 so emailed them to make sure it had shipped or at least let me know what is going on. I get an email back saying expected ship date 16th, well today is the 17th so I call them and get nowhere. I email back saying I have to know what is going on because I have to have this belt so tell me what is going on so I can order another one somewhere else. Ok, they finally email me back yea it shipped. Man I tell you that was some confusing stuff going on there and I learned to call first to see if item is in stock and they will ship same day because when you need a part to run your business you need orders shipped promptly and with good communication. What is a good lawn parts company to order from?