need advise on ending mowing contract

Discussion in 'Lawn Mowing' started by LCME, Jun 21, 2005.

  1. LCME

    LCME LawnSite Senior Member
    Messages: 430

    i have to stop mowing for two customers with contracts. how would you write a letter to notify them. looking for the correct words. thanks, LCME
  2. Todd's lawncare

    Todd's lawncare LawnSite Senior Member
    from P.A
    Messages: 548

    why do you need to end them it will help the answer
  3. HighGrass

    HighGrass LawnSite Bronze Member
    from Z5 MA
    Messages: 1,237

    With as little to go on as you've written, let me assume one imprtant thing...... You have a ligit reason to stop.

    If you don't, Cowboy up and Get Her done.

    If you do, how about talking to them face to face. The hardest thing to do is to convey feelings through a letter, e-mail or phone call. Stay focused, do not become emotional and if these people are reasonable, they should see the light. (I just made another assumption just then). At any rate, unless they really smell bad, I like to talk people face to face.
  4. BCSteel

    BCSteel LawnSite Senior Member
    Messages: 876

    I would use my "either party may terminate this contract with 60 days written notice" statment.
  5. drmiller100

    drmiller100 LawnSite Senior Member
    Messages: 562

    Dear customer,

    I will no longer be mowing your lawn. My last cutting will be xyz date. Please pay ballance due of abc dollars by def date.

    Thank you,

    Lawn boy.
  6. Runner

    Runner LawnSite Fanatic
    Messages: 13,497

    First of all, why are you stopping? Second, can't you get someone else for them?
  7. joeg2246

    joeg2246 LawnSite Member
    Messages: 169

    Best thing to do is just be honest with them and tell them why you have to stop.
  8. jtrice11

    jtrice11 LawnSite Senior Member
    Messages: 380

    I agree, just be honest. And remember, its not personal, its just business. Unless of course it is personal, then good luck. Can't help you there.
  9. LCME

    LCME LawnSite Senior Member
    Messages: 430

    not enough time. was cutting last night after 9:30 pm. also, customers are a little to far. one customer waters her lawn almost every day i have had to double cut and even after that i had a lawn with a pile a grass clippings. used the blower to break up the debis but there is too much clippings. customer complained about all the clippings. customer always talks to me every week about what a bad job my guys are doing. she just complains too much. the second customer is just down the street. too far to drive for one customer. so, i will drop them both. as far as a back up i called the lco who cut my lawn in the past and he will do.

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