Okay, I've lived in apartments all my life until recently and have only just discovered the joys of grass cutting (and the grass cutting business) this summer. I have a pretty good idea of how I'm going to go about removing the leaves themselves, but I'm puzzled about the dynamics of it from the customer's standpoint. What is the benefit to the customer to having their leaves removed; how often do they want it done; and why are they willing to pay two to three times as much to have that done as to have their lawns mowed? I'm also wondering how thorough one should be about the leaves themselves. Do you try to pick up every last one, including around the house, fences, etc., or do you do just sort of a rough pick-up that gets almost all but leaves a few here and there? Any help would be appreciated. Thanks.