Bradley shipped mine within 2 days but never sent me a tracking number so I wasn't sure when it shipped. Then FedEx took 4 days to deliver it after it reached there local facility. But besides not keeping me informed on tracking everything else went fine. I wish you speedy recovery on your knee.So I immediately call Tom. Tell him the discharge-side blade is missing...and I'm pissed, but I know it's not his fault, so I'm calm and don't give him a hard time.
Tom apologized (and I could tell he was sincerely unhappy about what happened) and says he'll immediately overnight me a blade and hardware...but now it's late in the day and I wouldn't get the blade until Wed 5/2, when I'll be under the knife.
So there's the story up to now. Stuff happens, especially when freight carriers and no local dealers are involved.
It's not the end of the world, but I'm a little disappointed (wife's a lot disappointed) I'm not going to get my first mow of the season in until (possibly) June.
All said, I'd buy again from Bradley and I'm happy with the way they handled the blade issue. I'll probably buy their grass-catcher once they have one for this 52" model, and I'm giving hard thought to their log-splitter.
I'll post further updates once I put the mower in service. You'll get a good, honest review for how it handles a hell of a lot of 2' extra-thick grass on hillsides.