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Need To Vent

Discussion in 'Lawn Mowing' started by dog245, Jun 7, 2005.

  1. dog245

    dog245 LawnSite Member
    from Midwest
    Messages: 34

    Just collected the mail and started entering payments when I come across one with a note attached to the statement telling me that "the lawn only needs mowed once a week, IF NEEDED, so the monthly bill will not exceed $180.00." Someone figure this lady out for me before I give her a call. Heres the facts $45 per mow. I mowed May 2, 10, 17, 24, 31 for a total of $225, once a week....right? April I mowed three times. Go figure some people, this is an educated person with an MD behind her name. Hope the patients don't get this same math when medicines are prescribed. :dizzy:
     
  2. dvmcmrhp52

    dvmcmrhp52 LawnSite Platinum Member
    from Pa.
    Messages: 4,205

    Did you have the dates of service on the statement?
     
  3. dog245

    dog245 LawnSite Member
    from Midwest
    Messages: 34

    Yea they are there in B&W.
     
  4. dvmcmrhp52

    dvmcmrhp52 LawnSite Platinum Member
    from Pa.
    Messages: 4,205

    Most people think of a month as 4 weeks.........she wasn't thinking or was in a bad mood most likely without giving it much thought.
    Call her and explain, I'm sure she'll get the picture...........
     
  5. Pro-Scapes

    Pro-Scapes LawnSite Platinum Member
    Messages: 4,180

    she pay in full or send 180? I couldnt imagine a Dr not understanding some months have 5 weeks lol.
     
  6. dog245

    dog245 LawnSite Member
    from Midwest
    Messages: 34

    Paid in full. The neat thing is that just yesterday she was telling me how everybody comments on her lawn on how good it always looks. I have had to double cut the front each mow until yesterday.
    guess if I charge for the double mow maybe $225 won't look so bad. I know this is dealing with people, but damn, some people don't get it.
     
  7. Rhett

    Rhett LawnSite Bronze Member
    Messages: 1,071

    Just expain it to her. Had that problem with about half of my new customers
     

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