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never trust your customers!!!!

Discussion in 'Lawn Mowing' started by befnme, Nov 9, 2005.

  1. befnme

    befnme LawnSite Bronze Member
    Messages: 1,413

    the gm at a toyato dealership that i do asked me to price a sod install for him . i asked what he wanted done , he told me , i went to his home and priced it . he agreed to the price and i began without a contract . i didnt deem it necesarry because we have a good working relationship at the dealership . so when i finished he said wow that ditchbank looks good you are going to do the other one right and i said " no " it wasnt in the bid you only wanted the little one done . so then we get in a pizzing match and he finally agrees to buy aditional sod to do the other entire ditchbank . so any way now he is happy eventhough he had to spend alot extra and i learned a lesson . never ever do anything without a contract . i think when my wife wants me to do the dishes i will have her sign a contract so that i dont get stuck with doing the laundry also , lol .:p :p
  2. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    :rolleyes: u guys just love getting screwed. NOBODY in thier right mind, extends credit without something in writing.
  3. stumper1620

    stumper1620 LawnSite Bronze Member
    Messages: 1,889

    I worked as a mechanic at a Honda dealership for almost 10 years, never ever trust the upper management at a dealership they got up to that position by being salesmen not by being good businessmen.
  4. Jpocket

    Jpocket LawnSite Silver Member
    Messages: 2,281

    I totally agree.
  5. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Messages: 8,745

    at least you still got the work though
  6. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Messages: 4,899

    Troy, he may have gotten the job BUT it planted the seed of mis-trust with a customer. Next time he want something the differnce in what he thought he was getting and what the contractor thought he was suppose to do, it might just be enough for him to get another bid.
    No contract - No work

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