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NEW Backhoe Delivered Damaged - PICS

Discussion in 'Heavy Equipment & Pavement' started by MatthewG, Jul 5, 2014.

  1. Pressedun

    Pressedun LawnSite Fanatic
    Messages: 42,836

    Did the driver admit to it happening during delivery? If you took a load without being present, it's really your word against his.

    Obviously if you were there to sign off on the delivery or refuse it due to damage then you're good to get the money to have it fixed or make them fix it. Since the driver just dropped it, they could claim no damage and say someone else did the damage on your lot. Hard to say man.
    Posted via Mobile Device
  2. whiffyspark

    whiffyspark LawnSite Fanatic
    Messages: 6,287

    I bet you he dropped it at your driveway to avoid seeing you.

    Can't believe y'all saying driver isn't responsible
    Posted via Mobile Device
  3. pythons37

    pythons37 LawnSite Member
    Messages: 134

    I'm just telling you how it should have been done, paperwork wise. Without those little papers, not much to go on.

    Now, it's just two people trying not to take a loss. The buyer should have used a Regulated Carrier. Maybe he did. He said the local Case guy. That doesn't tell us anything. No documentation of condition at loading, with a signature. No documentation at unloading, with a signature. I did this stuff for 10 years.

    That's how it is. And the original poster has not weighed in on this, at all. We might never find out what happened.

    I hauled a car from New Jersey to South Dakota one winter. A chunk of ice flew off the roof of my truck. A big piece. It did a lot of damage to the last car on the trailer. I was still in PA when this happened. I called the Broker on the load and told him what happened. He told the dealer. I tried to buy the car. The dealer needed it and would repair it. Including a torn Convertible roof. No problem at delivery. I wrote him a check for the cost to repair the car and sent it along to my insurance company. They sent me a check, less the deductible for the claim. Now, all the paperwork was correct on this. And I didn't have to pay for the cracked windshield, because I noted it on my inspection report/bill of lading, when it was loaded.

    There are ways to do this and there are ways to do it wrong. That's what I'm saying. And maybe the latch on the door is screwed up and although it was shut tight when loaded, a bump in the road opened the latch and let it bang around.
  4. larryinalabama

    larryinalabama LawnSite Fanatic
    Messages: 19,236

    Without a signed delivery receipt, with the shippers and purchasers signatures with a damage report, the op may be screwed.

    The shipper or seller may make good on it, and may not.

    I will say it looks like a real nice backhoe.
  5. MatthewG

    MatthewG LawnSite Senior Member
    Messages: 266


    NO paperwork was signed, I call they haul. (I have used them before) , nobody needed or was present for delivery. They are CASE dealer, professional multi-state company. http://powercoinc.net/

    Thankfully after a long weekend to settle down, its taken care of. They are paying for it all. I will do the repairs and installation of new glass, seals, locks etc. The case dealer is ordering what they can, the rest will come right from my local NH dealer and they will credit card pay for it.

    We vacuumed and cleaned the cab yesterday when I got home from the Beach. Its amazing how hard that glass must have exploded, as microscopic pieces of glass were/are stuck in the plastic trim and steering wheel on the left side.

    I will give a final update when its all installed and fixed, because as you know; its not fixed until its fixed. $835 for all parts. Retail pricing

    Last edited: Jul 7, 2014
  6. pythons37

    pythons37 LawnSite Member
    Messages: 134

    It's a sad story, but both you and the carrier worked it out, and that's good.
  7. MatthewG

    MatthewG LawnSite Senior Member
    Messages: 266

    Its still an inconvenience to me, I have to travel, waste my fuel to pick up parts. NH and Case are both 30-45 min away.

    Also the machine is outside with a huge blue tarp over it, to keep the monsoon rain out of the cab, oh well :usflag:
  8. larryinalabama

    larryinalabama LawnSite Fanatic
    Messages: 19,236

    Heck that kind of stuff is a normal day for me, doesn't mean that I like it.

    Congrats on the backhoe.
  9. MatthewG

    MatthewG LawnSite Senior Member
    Messages: 266

    Well Humpty Dumpty is back together again, it gave me a chance to do a complete interior cleaning. 1/2" of dirt caked under the floor mats and dust out the wazoo. Now it needs a pressure wash and some touch up paint and we are off to the races.....

    photo 2(7).jpg

    photo 1(7).jpg
  10. bearmtnmartin

    bearmtnmartin LawnSite Senior Member
    Messages: 342

    Make sure the nitrogen cylinder is in good shape and that the door closes properly or the same thing will happen when YOU lowbed it. What happens is operators move around a jobsite with the door open and the cylinder gets damaged or ripped off when they inevitably hit something. So it doesn't close properly, backhoe gets loaded, guy doesn't slam the door hard enough or maybe it didn't close anymore anyway, and it flies open at 60 mph. Glass everywhere.

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