I must be getting every oddball in the neighborhood this year. Most of my new clients are very eccentric and it is hard to read them. I always do a good job and i always mow on the same day. I have lost a few people but i have heard that these clients go through 3 or 4 lco's a year. What is your retention rate on new clients? I feel i'am lucky to keep 60% of my new residential clients.