...for liability reasons I won't mention the name of the dealership on route 202 in BTown that's near me but I have to vent so bare with me. I have ten acres across the street that my mom owns and it has to be mowed at least twice a year. She keeps about 5 horses there and the mowing keeps the weeds down so the "hay burners" can keep on feeding. I use a bush hog behind a JD 950. Two months ago it threw a blade. Broke right off at the pivot point. Anyway, I don't have the tools to repair it so I call up the local MF dealer where they carry and service Bush Hog mowers. So far I have called 8 times. All 8 times I have talked to the receptinist, and 7 times have left messages in a voice mail (as directed by her) that has the worst message I've ever heard for a service department. The message tells you to leave a message and that "he" will listen to a few times and figure out what to do...." What the...? The one time that I didn't leave a message, I talked to "him" in person who claimed they were going to pick the mower up the next day. I left my name, number address and as a secondary, my mom's name and number and address. So far they havn't returned my calls or picked up the mower. It's been a month and a half since the first time I called them. At this point, I'm thinking about calling the owner and telling him that I think he's treating us like crap, but I really don't think he cares either. Is it too much to expect someone to at least call you back and say, "Gee John, we're kinda busy and i don't think we can fix your mower for ya." At least it would be an honest answer. You wanna Pi*S me off, don't return my calls. Thanks for letting me vent.