I got a call from an elderly man yesterday. He wanted an estimate for year round full service. I found out he's only a block from some other customers. Great location for the route. I set an appointment with him, look everything over and prepare my proposal. He comes to the door dumbfounded. Who are you? What are you doing here? I remind him of our appointment and he gets enraged. He never called anyone! No one is going to touch his lawn! He'd never have anyone work on his lawn! (I recognize his voice) What a nut job. He must have Alzeimers or suffer from Dementia. I feel sorry for him, but glad I found out before doing any work for him. Just thought I'd share my experience with all of you. Have a good day.