I need help? I can't seem to get my administrative procedures together. I've been in the business for less than a year but I'm trying to get all my procedures mapped out before we get too busy to deal with it. My idea is to set my business up like a much larger company and map out procedures and positions. Of course I will hold multiple positions at first but i'll know what positions need to be filled first. My thought behind this? I've read over and over about how all the larger companies experienced problems with outgrowing their infrastructure so I thought I could get a headstart. I know things will change and nothing will be the same in 5 years anyway but atleast it won't slip up on me. I don't have a degree or much business experience but I do know that I'm getting more calls than I can keep up with and I'm not really trying yet. I want to know how much i'm making and how productive we are and all that other good stuff. I've bought book after book but none of them tells me how to organize my business. I would love to skip the "learning from my own mistakes" phase as much as possible Does anyone have any good advise or literature on this aspect of the business? I know..quit worrying about it and enjoy or..go back to school. If we have any authors here..something to think about.