As a person, I believe in helping people out. But, as a business owner your most important focus is making a profit. The $25 I quoted her is not big bucks. Helping her out would have been doing it once for the $9 while I quoted her, to help her out. singing her up for recurring services at $9, knowing shes the type to call another service to underbid my price while im hired, is not helping her out. she already had a 10 dollar service. Its letting a little old lady take advantage of me.