Well i still think its overpriced.. but in the long run can surely simply all of the computer documentation end of the business. Since ive known things are just out of hand, and now getting someone other than myself to handle most of the paperwork/billing/invoicing/payments, i've realized no one can follow my process lol. As simple as i believe it may be, there are still folders for snow, landscape, property management, invoices, bills, payments, then literally a dozen or two spread sheets with payments, payments due, snow invoicing, lawn accounts, landscape invoicing etc. .. its just a mess of documents everywhere and fairly easy to lose track of something, even harder to put lots of numbers together to find a bottom figure at any given moment. We've severely cut down lawn cutting this year. Were almost 50% commercial, 50% residential at this point. Ive eliminated all of the towns which are not profitable just because of either their size properties, distance etc. If any "new" residential lawn is over a mile away from any of our other current properties, we won't take it for lawn service. I hate to turn away potential business, but theres no money in driving 4-6 miles out of the way adding time and resources just to compete for bottom dollar service which is already suffering with the economy. I have a lot more time to dedicate now to landscapes and commercial projects that honestly eat up similar time than 50 thousand lawn accounts did last season. Although we've never had over 50 accounts at any given time, trying to deal with 50 clients, problems, recuts, lawn cut changes, scheduling, parties, late payment, complaining that the neighbor only pays $30 when they pay $40... in any business its hard to keep customers happy when they always think your charging too much. Anyone else use the software? I think it will mostly simplify our snow operations more than anything but also help reduce the work hours required to handle the rest of the landscape business for the season. I don't like how they charge a PREMIUM , and i mean a LOT of $$$$, and then i find out theyre scheduling a "trip" for the technician for 3 days in which you pay for their hotel, rental car, food, tolls etc for that time just to "train" you with the software. That could be $1k+ easy, so im not sure what the expense in the software is really for other than they know companies will pay for it ?