Pay for sales brochure?

Discussion in 'Lawn Mowing' started by lee b, Feb 9, 2001.

  1. lee b

    lee b LawnSite Fanatic
    Messages: 6,147

    Looked at Bush Hog website and requested a brochure on their new ztr's. Brochure came two days ago, ztr's look well-built and got me interested. Today a bill from Bush Hog came, $4.76 for the brochure! I always thought sales literature was free, till now. I just sent an e-mail telling them to keep their brochure and their mower. Have any of ya'll run into this before?
  2. RYAN

    RYAN LawnSite Member
    Messages: 211

    That is unreal. I get brochures all the time in have never gotten a bill. That is not a very smart way for them to do business. Why would I pay to look at there brochure when everyone elses is free. It is also not a good way to treat a potential customer.
  3. smburgess

    smburgess LawnSite Senior Member
    Messages: 467

    Are they serious? (mail it back) LOL!!!
  4. thelawnguy

    thelawnguy LawnSite Silver Member
    Messages: 2,411

    Keep the brochure and toss the bill. They figure if 10% send the money they at least paid for postage.

    I cant imagine them making a ZTR. Maybe it will clear that briar patch as well as mow the greens lol.
  5. Randy Scott

    Randy Scott LawnSite Bronze Member
    Messages: 1,915

    Great sales pitch!
  6. Sammy

    Sammy LawnSite Bronze Member
    Messages: 1,734

  7. KindGardener

    KindGardener LawnSite Member
    Messages: 186

    I'd send the brochure back, with a bill for MY time to read it, plus for my postage.
  8. awm

    awm LawnSite Gold Member
    Messages: 3,354

    I believe you but it is hard to understand why
    BOBCAT would think people would pay to see their
    material used to sell their machines.Did it
    have mabe a booklet of LC tips or something
  9. Eric ELM

    Eric ELM Husband, Father, Friend, Angel
    Messages: 4,830

    That is BUSH HOG AWM that did this, not Bobcat
  10. lee b

    lee b LawnSite Fanatic
    Messages: 6,147

    This was a 2 page brochure like the ones that every dealer keeps around. The bill says it's for requested literature. I believe they made a mistake, I know they did if they think I'm gonna pay for it.

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