Phone call at 11:00pm

Discussion in 'Pesticide & Herbicide Application' started by VARMIT COMMISSION, Feb 26, 2009.


    VARMIT COMMISSION LawnSite Senior Member
    Messages: 547

    Last night at 11:00 pm phone rings. It was a customer I had sprayed earlier that day. Customer "x" says he has been out in the yard running his hand all over the lawn trying to smell the chemical I had sprayed. X say's I cant smell anything on my hand and would like to know exactly what you sprayed on my lawn. I use dye in my first round so it was obvious that I had been there. I told him exactly what I had sprayed. He said well if you sprayed then I should be able to smell it. I stewed on it for a while and decided to take his check back to him and drop him as a customer. Then in 2 weeks go back and say wow that water I sprayed with no chemical sure killed all your weeds. Wife says no way, you have never had a complaint, not one. Keep the payment and just go on as usual. This really pizzes me off. In fact I missed church last night just to do his yard. I was done for the day empty tanks heading home and he has called three times today asking when I was going to spray. I went home refilled and went back out at 5:30 just to get him off my back. You go above and beyond to keep people happy and this happens. To top it off when I pulled up he was getting a estimate from another lawn company.
  2. 4.3mudder

    4.3mudder LawnSite Silver Member
    Messages: 2,227

    What a joke, I don't know why people are like that, what a disgrace. Sorry to hear about that man, you can't please everyone. SOme people are like that and you just can't change them.

    I wonder what he thought we he saw all the weeds dead in his yard :hammerhead::hammerhead::hammerhead::hammerhead:.

    What an azzhole.
  3. br549oicu8

    br549oicu8 LawnSite Bronze Member
    Messages: 1,230

    Sounds like a good one to drop. I hate those type!! ACK!!!
    I especially love the one that complained that there were no granules on the driveway after we did a liquid application!!
    "Here's Your Sign"!!
  4. mngrassguy

    mngrassguy LawnSite Silver Member
    Messages: 2,167

    First, I would have asked him, "Why would I just spray water. What good would that do? Your lawn wouldn't turn green and your weeds wouldn't die. You would know this in 10-14 days and would drop me. That would be real stupid on my part. Just because you called, I will stop back in 2 weeks, free of charge, to make sure your lawn looks great. Would that be ok with you?" Then the truth would come out.

    I would just brush it off, cash the check and move on. You just can't please all the people all of the time no matter how hard you try. Sounds like this guy is just looking for an excuse to drop you. I HATE liers and refuse to work for them anyway. I smell one here.
  5. robertsturf

    robertsturf LawnSite Bronze Member
    Messages: 1,406

    Sounds like another customer for TGCL!!
  6. greenbaylawns

    greenbaylawns LawnSite Senior Member
    Messages: 563

    Next time tell him ya gotta eat it to tell. Just kidding. Wonder if he felt a liitle sick the next day
  7. mngrassguy

    mngrassguy LawnSite Silver Member
    Messages: 2,167

    Or WAS. Maybe the guy got burned from them all ready and now he's just being gun shy?
  8. Ric

    Ric LawnSite Fanatic
    Messages: 11,969


    Spray his yard with Malathion next time and the neighborhood will smell it.

    LIBERTYLANDSCAPING LawnSite Bronze Member
    from Indiana
    Messages: 1,283


    Some people are mad that it smells too much......Some think it should smell stronger than it does-WTF??:hammerhead:
  10. treegal1

    treegal1 LawnSite Gold Member
    Messages: 3,911

    how does 2 X trimec or three way treat the grass???? ROFL what a JA................

    new ans. mac. mess.....
    Last edited: Feb 26, 2009

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