if there is a pile of branches, that the customer cut himself, but left in the lawn , would you a) mow around them. b) throw the pile to the side. c) knock on the door and ask the customer if he would like you to take them, at an extra fee. d) pick them up, add a few buckes to the bill. e) pick them up, take them away, no extra charge. this is the phonecall i got this morning, "bob, hi, it's mrs. jones. the pile of branches in the middle of the lawn, the one you've been mowing around for the last 6 weeks, can you pick them up please,the grass has grown so high around it, i think there is a family of pygmies living inside of it. if i need to pay you extra, no problem." so, what do you do?