You do a fall cleanup for a customer and while you are there they ask for gutters to be cleaned out. The house is a cape (40x30) style home with a 2 story addition that is 50x30) You do 2 cleanups witch come to 8 total man hours. Only clean the gutters on the second cleanup. Fill your truck with leaf loader both times. Due to timing you visit the house in on Nov 2 and Nov 28th. The place is spotless when you leave. You use a zrt w/bagger, 13 hp LW push blower, 2 backpacks, leaf loader, fill your leaf box, and cut off about 2 inches of grass on both visits. Now do a quick estimate/guesstimate on what you would charge. New England cleanup. 4 inches of leaves on entire property both times. Now, once they receive your bill they call up and leave a nasty message in your answering machine, You call back and introduce yourself. Instantly you get "What I have to say is not up for negotiation." They accuse you of being way to high on your price. They tell you that your price is double what they have ever paid for cleanups. Customer cuts you off every time you try to explain your fees, insists on finishing there butt chewing on you before they offer you HALF of your price. So they offer half your price or say they will pay the entire amount but will no longer use your services. What is your range for the work described and how do you handle the call.