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If they buried a new line it will also settle over time. Usually they don’t put a lot of effort into backfilling the hole after running the new pipe. You can fix it up nice now, and once it get rained on for a while and settles you will see the area they trenched. It goes a long way in advising the customer on what they can expect and settling is a normal thing. Then they know it’s not your fault and can expect to “fix” the settles area again later.
Yep, my buddy had a sewer line replaced at his son's house. The ditch was about 4-5' wide. It settled and sunk a few months later. We had to add more fill and level it out again.
 
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