I agree with lazer. We always stop by, even if it doesn't need mowed (which doesn't happen in the summer where I live.) In fact, I always tell my guys that if the customer isn't home, mow the lawn anyway. Even if you can barely tell it was cut. At least then we provided our service. If they are home, then we always try to at least do something. Edge, pull a few weeds (even if we don't normally do that there), Rake the flowerbeds, whatever. But I always tell my guys that there should at least be 3 or 4 things marked on the checklists that we leave on their doors. It's a bad idea to just not stop by at all. <p>----------<br>Jim Lewis - Lewis Landscape Services<br>http://www.lewislandscape.com