Prepay? or Bill?

Discussion in 'Business Operations' started by AK Lawn, Mar 20, 2002.


do you make your clients prepay for the month/season or do you bill them at the end

Poll closed Mar 27, 2002.
  1. Prepay

    1 vote(s)
  2. bill at the end of the month

    10 vote(s)
  1. AK Lawn

    AK Lawn LawnSite Member
    Messages: 186

    just wondering how many of you make your clients pay in advance or if you send a bill at the end of the month, i have in the past sent a bill but have got burnt several times so am considering switching to prepay, your thoughts and i tried to posta poll but not sure if i did it right :blob2:
    AK Lawn
  2. LawnLad

    LawnLad LawnSite Senior Member
    Messages: 738

    We give our customer credit from the get go - we invoice them, they pay us after the fact on maintenance. Many people do not trust contractors and will not prepay for maintenance service. All the more reason to be professional, as it will remove doubt from the customers mind.

    On larger jobs, deposit down, net upon completion.

    Those with bad credit (slow pay in the past) must work with a retainer (many choose not to and leave the service). We're looking into credit cards as a requirement for the slow pay syndrome.
  3. ohiolawnguy

    ohiolawnguy LawnSite Senior Member
    Messages: 397

    we give them the option of either one they choose. those who wish to pre-pay by march 15th get a discount equivalent to ohio sales tax. thos who would rather pay as they go are billed monthly.

    for larger landscapng jobs, our system is similar to Lawnlad, unless they are a current customer who has a good payment history.
  4. Harvestman

    Harvestman LawnSite Member
    Messages: 233

    We offered pre-pay this year for our application customers. Got a few bites. But I noticed those who did pre-pay we have a relationship already, so they trust us. Mowing we bill at the end of the month. Some new customers we bill every 2 weeks for a month to see if they are going to pay than switch to monthly. You can never be to cautious.

    LAWNS AND MOWER LawnSite Bronze Member
    Messages: 1,129

    Some prepay each month, some prepay 10 cuts in the spring, some pay after each mowing, some pay every other cut, some pay at the end of every month, some pay when I catch them at home when I'm mowing, and some I barter off my services. As you can see, I'm very flexible.


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