price quote over the phone??

Discussion in 'Lawn Mowing' started by all ferris, Jul 22, 2005.

  1. all ferris

    all ferris LawnSite Bronze Member
    Messages: 1,309

    I had a call today that went like this:
    me: Hello, xyz lawn service

    dumblady: Do you cut Grass?

    me: yes

    dumblady: How much do you charge?

    me: I don't give prices over the phone but I'd be happy to come and look at the prop. and then give you a price.

    dumblady: How come you don't give your price now?

    me: There are too many variables.

    dumblady: OK, we were just price shopping.

    me: Have a nice day

    She made it sound like she had called a few other LCO's and they gave her a price over the phone? Does anyone really do this?
  2. splatz100

    splatz100 LawnSite Senior Member
    Messages: 647


    Trust me I found out the hard way. He told me about his property and I was like $__ amount, come to find out much larger and I should have charged double. Dropped him after 2 cuts.
  3. quiet

    quiet LawnSite Senior Member
    Messages: 720

    "Does anyone really do this?"

    Just once!
  4. K&L Landscaping

    K&L Landscaping LawnSite Senior Member
    Messages: 657

    Sounds to me like it could be a start-up scrub trying to find out what the big boys charge?
  5. OMG

    OMG LawnSite Senior Member
    Messages: 275

    delete--------double post.
  6. OMG

    OMG LawnSite Senior Member
    Messages: 275

    I will do it in subdivisions that I have current customers.......that I know the slope of ALL the lawns, and that ALL are the same size lots.

    I always add $5 to the normal price in this situation in case it has excess trimming.

    I tell them the price for the 1st cut, but I may charge more or less after the 1st cut....---(we'll discuss it after the 1st cut if a change is needed)...----to date, I've never charged

    Can't make any money without getting your foot in the door.
  7. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    alot of big companies here do this. they mass advertise, and don't have time to do estimates. they give mowing prices and fert program prices on the phone without even knowing the sq footage
  8. topsites

    topsites LawnSite Fanatic
    Messages: 21,653

    Oh, when they get cute like that, I don't do the work if I can see they were not being completely truthful once I get there. SOMETIMES it is ok with an over-the-phone price so long they understand it's only a ballpark figure but your chances of getting the job are much slimmer, I would say.
    If I think they're being honest, I do the best I can, it works at times.
    Also from time to time I get someone that simply will NOT accept anything except a price on the phone... dunno what it is, but they HAVE to have it, so I let them have it, lol - I either give them a really wide range (like for grass-cutting I tell them I cut some for as little as 20 and some as high as 60) OR when I'm in the mood I give them a dirt-cheap price knowing I won't be doing the work.
    Well I gotta get'm off the phone and sometimes they won't let me unless I give them the stupid price, so...
  9. wriken

    wriken LawnSite Silver Member
    Messages: 2,154

    I just usually say 25 on up :)
  10. naturescaretaker

    naturescaretaker LawnSite Senior Member
    Messages: 854

    We're $35 and up. Then we do an estimate if they want more on site.

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