Ok....i dont know if anyone will be able to help me with this or not, but ill give it a try. I just got my logo....i got a cd with different formats of the logo on it. I tried inserting the logo into my service agreement (an excel document) and on the computer it looks fine, (even in the print preview) but when I print it out.....where the logo should be there is just a solid black rectangle. I've tried it in excel and word and it does the same thing in both programs. But when I open the actual file that the logo is in, it prints fine. Any help would be GREATLY appreciated. Ive been trying this for hours and it is driving me NUTS! The logo is in JPEG format.