I've got a mowing crew that services a few patio home communities...typically 40-50 patio homes where we cut the front/side yards and maintain the common areas. The problem is there's always one or two people living there that don't like how my guys cut there lawn (usually it's an older guy used to cutting his own)...and sometime they decide to buy a 21" and cut it themselves. I've found it's more trouble than it's worth to remember who wants their lawn cut and who doesn't - I can do it, of course but I'd much rather send a crew out WITHOUT special instructions. These people want us to trim shrubs, do chem treatments, edge and blow...just not mow. Do you guys let people opt out (no request to drop price)? These homes all blend together...I don't want my guys to have to remember #'s 312 and 334 don't want cut this week etc..