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Questions for perspective client

Discussion in 'Lawn Mowing' started by Just Cut, Jun 10, 2002.

  1. Just Cut

    Just Cut LawnSite Member
    Messages: 158

    What are some questions you ask on your 1st contact with a perspective client over the phone to help weed out the 1 timers or as needed, junk accounts, Etc
  2. Lawn Wizard

    Lawn Wizard LawnSite Member
    Messages: 99

    Well i find when the first words out of their mouths are "what do ya charge" they are probably not the client for me.

    I try to ask them what they expect in a lawn care service, and find most people will tell ya.
  3. Umm is this for the season program?

    Is this just one time.

    Just kidding.

    I don't ask many questions, The customers pretty much tell you right off the bat what they are looking for.
  4. TGCummings

    TGCummings LawnSite Senior Member
    Messages: 773

    "Are you interested in a weekly or biweekly service?"

    If not, we either talk 'em into one or let them go.
  5. lawnworker

    lawnworker LawnSite Senior Member
    Messages: 897

    Is your IQ over 80 ?
    Are you on a fixed income for ever?
    Do you fire the new lawn guy every month becouse he cuts to often?
    Do you think a good cut looks like your living room carpet?
    Have you called ten other contractors for a free estimate?
    I could add alot to this list but this should be a good start,of course you can't ask all these ,but you get the idea to weed out some people who will waste your time.

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