Bought my first Quick 36 in '04..Bought a Samuari in '06. So, I guess you can say I have 3 years experience with the Quick 36 and 3 pleasurable years of doing business with Better Outdoor Products. When I gave a mini-review of the Quick 36 in '04....I wrote an honest opinion about the machine and the Company. After 3 years, nothing has changed...I have to say: "Better Outdoor Products is by far, the Best Company I Have Ever Done Business With" After reading the Turf Magazine Review of the Quick 36 by M&M Lawn a few months ago, Mike's opinion was the same....How well they were treated by Gary and his staff, when they picked up the machine to test. It is not very often a small company can take on the "Industry's Big Boys", but Gary sure did. After reading comments like, "My dealer has never heard of the Quick 36"....I can assure you, the "Big Boys" have heard of the Quick 36! Just wanted to share my 3 year experience with other Quick 36 owners.... I think you will agree, It's a pleasure doing business with Better Outdoor Products!!