Russ, crew and I have been having trouble with both remotes this season. One is my old UA that has had the keyboard replaced once. The other is a fairly fresh one I bought for our RM clocks that have permanent receivers. Both units got sent back to the factory after Russ went on line to get the paperwork taken care of. Sort of pricey to have the two remotes and the UA re-done, but we use the piss out of them and they are invaluable. RM now has a upgrade for the UA, so you who have them should be aware. I blame Russ for his double thumb method of firing the remotes.