Renewal residential maintenance contracts

stevenf

LawnSite Bronze Member
Location
Louisiana
Last year was the first time I offered residential yearly maintenance contracts. Some are making 11-12 months soon. I was thinking of just writing a small paragraph requesting a signature to continue last years contract rather than signing another 3 page contract in person. Anyone do smaller renewal letters?
 

xclusive

LawnSite Bronze Member
Location
Northern NJ
Why not just send a new contract with an auto renew clause stating that the contract auto renews each year unless they send you a cancellation letter.
 

Ben Bowen

LawnSite Bronze Member
Location
PNW
That's what I did this year, no one minded.
Posted via Mobile Device
 

ptjackson

LawnSite Member
Location
Oklahoma City OK
exactly. Make the default action to just auto renew. If you "make" them sign something they may stop and reconsider the service. Imagine if the gym made you resign a contract every year, soon they'd have a lot of cancelations.

The power of the default action is VERY strong with people
 

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