Replacing Their Gate

Discussion in 'Lawn Mowing' started by KBW, Apr 2, 2003.

  1. KBW

    KBW LawnSite Member
    Messages: 64

    In A Nutshell - gate too small, gave a price to replace w/5' gate. He excepted. I'll replace the gate and cut w/ 48".

    GREEN DRAGON LM LawnSite Member
    Messages: 12

    I've done this on a number of properties. Saves time and labor. If it doesn't cost to much go for it.
  3. HarryD

    HarryD LawnSite Bronze Member
    Messages: 1,068

    I have also done this may cost a little up front but will make you alot more money in timed saved
  4. Westbrooklawn

    Westbrooklawn LawnSite Senior Member
    Messages: 426

    I have also done this, and charged only for material. That was a "no brainer" for my customer, and ten years later I have saved a ton of time and money by not having to do their back yard with a 21" push mower.

    If I ran into this situation again, and the customer didn't want to pay for the cost of material I would probably offer to do it "no charge" just for the future time savings.
  5. dfor

    dfor LawnSite Senior Member
    Messages: 828

    If it is a wood fence, I have asked the customer if I can cut the fence where it goes into the posts, then hang it with metal plates. Just lift it off and mow, and rehang it when done.
  6. jkkalbers

    jkkalbers LawnSite Member
    Messages: 144

    Actually today, I was going to put a larger gate in for a new customer. Materials won't be more than $50 so I'll do it for free. Over the summer it'll probably save about 8 hours of labor. So it'll easily pay for itself.
  7. crawdad

    crawdad LawnSite Bronze Member
    Messages: 1,938

    So how will you protect your investment? Now that you've put in a big gate, ol' Bubba down the street can bring his big ol' rider in, and mow it for 12 dollars...
    I'm not telling you that you're wrong, just trying to figure it out for my customers.
  8. HarryD

    HarryD LawnSite Bronze Member
    Messages: 1,068

    I'm not to worried about Bubba I'm more worried about butch and his wife betty sue :rolleyes:
  9. cblackwe

    cblackwe LawnSite Member
    Messages: 85

    Based on suggestions on this site, I offered a free full month (full service monthly account) to a customer that had a 48" gate w/ a 3/4 acre back yard if he would reconfigure the 3 gates that he has into at least one double-wide gate to allow use of the 60" Turf Ranger. He did it! Or at least he is doing it now. May will be a free month. But this customer is a very faithful regular, one of my first customers. I take extra good care of him, extras and such. I definitely think that this will pay off. He even told me that he had wished for a wider gate in the past. Better for both sides.
  10. Runner

    Runner LawnSite Fanatic
    Messages: 13,497

    I'm having a little trouble understanding the benefit of giving away money just for a homeowner to put a gate on that is more beneficial to him, too. Now, I've had people request my services, and because of access, I've told them that if they can change their gate, I can take care of their properties; and they've done it, but I've NEVER paid for their gate or installation in doing this. Why pay money, just for an account. If the people want you, you should be able to just seel yourself, and let them know that a wide or double gate will better suit THEIR needs, as well.

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