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Retention of Residential vs Commercial Accounts

Discussion in 'Landscape Maintenance' started by BearWise Landscapers, Apr 1, 2010.

  1. BearWise Landscapers

    BearWise Landscapers LawnSite Senior Member
    Messages: 456

    Just out of curiosity, I was wondering what your retention rate is this spring on the accounts you serviced last year.

    Do you retain as customers a higher percentage of your previous yearÂ’s clients that are residential accounts or commercial accounts?

    How many of your commercial accounts shop your rates each year?

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