Return visit for herbicide application

Discussion in 'Pesticide & Herbicide Application' started by Thommy, Sep 16, 2018.

  1. Thommy

    Thommy LawnSite Member
    Messages: 6

    What do you do,
    If a customer complains that weeds are still growing in the lawn, shortly after you applied herbicide?
  2. Digitaria Sanguinalis

    Digitaria Sanguinalis LawnSite Senior Member
    Messages: 439

    In my paper work that I leave for the customers explains that it can take up to 30 days to see physical changes to the weeds treated.
    zlandman likes this.
  3. ETM

    ETM LawnSite Silver Member
    from GEORGIA
    Messages: 2,002

    How shortly?

    CHARLES CUE LawnSite Silver Member
    Messages: 2,825

    i do return if needed but dont get much calls
  5. DA Quality Lawn & YS

    DA Quality Lawn & YS LawnSite Fanatic
    Messages: 10,287

    Really depends on timing. If they are calling day after, tell them to get panties out of a bunch and give it a week or two If 7-14 days after, go take a look and retreat as you see fit. Over 4 weeks, hell no, charge for another app way too long after previous app.
    walkinonwater27 likes this.
  6. RigglePLC

    RigglePLC LawnSite Fanatic
    Messages: 15,823

    The customer is always right. Spray it again--at least spot spray, and within 24 hours. Better in the long run. Customer satisfaction and loyalty go a long way.

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